Return & Refund Policy
Thank you for shopping at TORU.
If, for any reason, you are not completely satisfied with a
purchase We invite You to review our policy on refunds and returns. This Return
and Refund Policy has been created with the help of the Return and Refund
The following terms are applicable for any products that You
purchased with Us.
Conditions for Returns
In order for the Goods to be eligible for a return, please
make sure that:
• The Goods were purchased in the last 30 days
• The Goods are in the original packaging
The following Goods cannot be returned:
• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned,
deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or
hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise
that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded.
If you have further questions about the procedures for the
return of items, please contact us, so we can guide you on the steps to follow.
If you have any questions about our Returns and Refunds
Policy, please contact us:
• By email: firstname.lastname@example.org